Return Policy:

Howlin Owl Coffee wants to provide Coffee that fills your cup with exactly what you need every time you brew. But, we understand that sometimes, and for unexpected reasons, things just don’t click! This may be especially true in the world of Specialty Coffee Roasting which is influenced by so many elements and conditions. 

Coffee is perishable and our beans are roasted to order, so we're unable to accept returns on our coffee, whole bean, or ground.  Because we strive to bringing you the be best of our craft, If there was an error with your order, please contact us at andrew@howlinowlcoffee.com within 10 days of your purchase. If you’re dissatisfied with your coffee, I will help you find one of our products that does fit your palette. If your purchase arrives damaged, Email us at andrew@howlinowlcoffee.com with your order number (or shipping address) AND INCLUDE A PHOTO of the damage.

Canceling Orders:

Our orders process immediately, so please reach out as soon no later than 8 hours. Please send your request to randrew@howlinowlcoffee.com.  We can’t guarantee your order will be cancelled prior to shipping.

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